Eligibility
● To be eligible for a refund, items must be returned in their original
condition within 7 days of receipt.

Refund Process
● Refunds will be processed within 5 - 7 business days of receiving the
returned items.

Exchanges
● We do not offer exchanges at this time. If you need a different item, please
place a new order.

Damaged or Defective Items
● If you receive a damaged or defective item, please contact us immediately
for assistance.

Return Shipping
● Customers are responsible for return shipping costs unless the return is
due to a mistake on our part.

Contact
● If you have any questions or concerns about our Refund Policy, please
contact us at Info@internationalseamoss.co.uk